Online Accounts

How Do I Setup and online account?

Take the hassle out of ordering and create an online account today by following these two simple steps:
1) Click the link Create New Customer Account
2) Complete the short form and click submit
If you are already a T-T customer, we will make sure that your account is linked to your credit account within 24 hours. Once this has been done, we will let you know via email.
If you have any questions regarding setting up an online account please give our marketing team a call on +44(0)1630 647200.


Don't forget by ordering online you will save an additional 5%!

Alternatively, you can call marketing on +44(0)1630 647200 or email response@ttpumps.com and we will do all of the above for you.

What is available on my account dashboard?

Your account dashboard is designed to make shopping as easy as possible. From here you can easily see your purchase history, make repeat purchases, change your delivery and contact details and even save technical datasheets, so you don’t need to search for them again.

You can also apply for a credit account and subscribe to our newsletters to keep up to date with product and company news.

How do I access the technical drawings?

It is easy to access technical drawings through your online account, just follow these simple steps;

  1. Log in to your account dashboard
  2. Select the technical drawings tab
  3. Select the ‘Request access to technical drawings’ button
  4. Your request will be reviewed within 24 hours and an email sent to notify you once this has been accepted.
  5. You can then view our range of technical drawings from your account or on the relevant product pages.

Please note: our technical drawings are available n PDF and DWG formats.

How do I save datasheets and other technical documents?

Any datasheets you open will automatically be saved to your account dashboard, along with all of your technical drawings.

How do I sign up for CPD resources?

You can easily access CPD resources through your online account.

  1. Log in to your account dashboard
  2. Select the CPD resources tab
  3. Select the 'request access to our CPD resources' button
  4. Your request will be reviewed within 24 hours and an email sent to notify you once this has been accepted.
  5. You will then be able to view our range of CPD presentations, for information on the go.
How do I book a CPD seminar?

T-T provides continued professional development programmes to give you a better understanding of product selection, installation, and maintenance. If you would like to book in for a seminar please speak to a member of our staff today. At the end of the seminar, all attendees will also receive a certificate of completion.

To find out more about our CDP presentations and to request a CPD seminar at your office, please click the link CPD Seminar

Alternatively, call the head office on +44 (0) 1630 647200 or email response@ttpumps.com

Have you found what you are looking for? See the rest of our FAQ's or contact us to speak to a member of the team. 

Not sure what you need?

Get in touch with one our team, we can help.

Address
T-T Pumps Ltd
Head Office
Onneley Works
Newcastle Road
Cheshire
CW3 9RU
United Kingdom
Monday - Friday

8am - 5.30pm