Pump Maintenance Packages
A Pump Maintenance Package is a contract between T-T Service and you, implemented to keep your equipment in optimal working condition, save you money and help you to avoid unexpected breakdowns.
Our service fleet consists of over ten fully equipped vans providing nation-wide coverage and on-site repairs, with our experienced maintenance team on board to ensure your equipment is running optimally.
Our Pump Maintenance Packages provide you with a comprehensive planned maintenance schedule for your pumping station, pump and other waste management systems. T-T Service offers three levels of support, with additional features and bespoke packages available. These include two services a year as standard, covering all major equipment, mechanical and electrical components to ensure that your site is running efficiently.
Features include Seer® 24/7 pump monitoring (with a Level 2 or bespoke Pump Maintenance Package); access to our workshop's wide range of stock, available for urgent shipping; and access to our experienced T-T team for expert technical advice when you need it most.
Pump maintenance package options
T-T Level oneThe standard package includes two services per year for dual stations and one service per year for a single installation. |
T-T Level twoThis package includes all the standard package benefits plus our Seer® monitoring service. Our monitoring service ensures your station is monitored by T-T 24/7 |
T-T Level threeOur premier agreement includes two services per year, all parts plus one pump per year if required plus two breakdown call outs included. |
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| Service | T-T Level One Standard | T-T Level two Advanced | T-T Level Three Premier |
|---|---|---|---|
| Comprehensive service of pumping equipment as per our service schedule. | |||
| Return of any failed pumps to our workshop for quotation of repair or replacement | |||
| Full comprehensive service reports | |||
| Priority breakdown charged at our standard hourly rate | |||
| 15% discount on all T-T products for the site registered on the Service Agreement | |||
| Arrangement of tankering with our partners. 15% administrator fee | |||
| Monitoring of pumping station, including weekly status reports and advice of failures (subject to conditions of our out of hours contract) | *optional | ||
| One pump replacement if required | |||
| Two breakdowns, one T-T pump and all T-T parts (only available on T-T installed stations) |
* Monitoring is available on all Level 3 agreements.
Clean Water Servicing
T-T also provides clean water pumping services, including emergency repairs, breakdown service, chlorination of hot and cold systems, water testing and vessel pressurisation.
Tankering
Does your site require tankering and jetting services? T-T can save you time and arrange this with our trusted professional partners. We liaise with the company, book a visit, raise purchase orders and pay invoices for a 15% admin fee on top of the tankering company invoice.
Water Testing
Do you need to confirm the quality of your water? T-T can carry out full tests in our on-site workshop facilities.
