T-T Pumps Ltd, one of the UK’s market-leading companies in the supply, manufacture, design, install and service of pumping equipment, is looking for a dynamic and motivated individual to join their administration team.

This role is a reactive and dynamic role, responsible for supporting the Programme Team Leader in scheduling and coordinating works.  This position requires an individual with a “can-do” attitude who can effectively prioritise workload and adapt to changing situations.

REQUIREMENTS

• Support the Programme Team Leader in scheduling and coordinating site works
• Effectively communicate and liaise with business and site managers to ensure site readiness prior to attendance
• Support the site engineers with all site requirements, ensuring they have all equipment and information required
• Coordinate with internal departments to ensure all required parts are made available and projects progress smoothly
• Produce O&M Manuals
• Ensure tools remain in calibration and schedules are kept up to date
• Understand and issue reports post works
• Produce basic quotations
• Assist in preparation of RAMs
• Order processing
• Arranging transportation
• Provide technical support to clients with the assistance of the team
• Support the department in administrative tasks and cover holidays
• Identify training needs

WORKING CONDITIONS:

• Based at our headoffice in Woore

ANY OTHER DUTIES NECESSARY:

• Be flexible to the requirements of the business
• Observe and maintain the company’s Health & Safety Policy and Procedures.
• Undertake any other duties that may be required from time to time

PERSON SPECIFICATION

QUALIFICATIONS/ EDUCATION/ TRAINING

• Excellent keyboard skills - Essential
• Customer communication skills to deal with internal and external customers - Essential

Knowledge

• Knowledge of the industry - Desirable
• Computer experience - Essential

Experience

• Experience of working in a similar role - Essential

Skills and Competencies

• Ability to manage client expectations and maintain client relationships, responding to queries in a timely manner - Essential
• Strong prioritisation and organisation skills - Essential
• Ability to manage own workload and use initiative - Essential
• Be flexible and reactive when urgent issues arise - Essential
• Ability to multitask - Essential
• Customer service skills, including telephone and email - Essential

Personal Attributes

• Strong minded - Essential
• Open minded individual, open to learning mechanical and electrical terminology and processes - Essential
• Self-motivated with “can-do” approach - Essential
• Problem solving skills - Essential
• Team player - Essential
• Ability to form positive relationships with engineers and customers - Essential

DOWNLOAD THE JOB SPECIFICATION & APPLICATION FORM:

Application form

Job Specification