After-Sales Services

Pump Maintenance Packages

Keeping your equipment in optimal working condition for the long-term.

Workshop facilities & On-site repairs

Highly skilled engineers and a vast stock of spares for fast and effective repair services.


24/7, 365 monitoring units - for peace of mind status monitoring and breakdown prevention.

Emergency Breakdown Services

On-site emergency attendance by skilled engineers ready to assess and resolve the situation

Installation & Commissioning

T-T offers installation, commissioning and refurbishment of all of your pump systems, stations and other equipment.

Service FAQs

Visit our Knowledge Hub for more information about T-T's Aftersales Services.


T-T’s commitment to providing safe, high-quality products and services.

Warranty & Returns

T-T’s stress-free warranty and returns process.

Why have a pump maintenance package?

As an owner or operator of a pumping station, you want reassurance that your equipment is functioning efficiently. T-T provides pre-set and bespoke pump maintenance packages to suit your maintenance needs and improve the longevity of your pump system.

Our skilled in-house team and on-site engineers offer a comprehensive after-sales service for your site, encompassing domestic, commercial/industrial pumping stations, valves, control panels and more. 

Anyone can call T-T for support, however, there are benefits to being a Pump Maintenance Package holder, see below for the details...

You are transferred to the Service department where you will be asked for your SA (Service Agreement) number. You are transferred to the Service department where you will be asked tor your SA Service Agreement number
Your SA number them allows T-T full access to details and holos of the equipment on your site. Without your SA number T-T will need to ascertain details of the application, equipment and suspected issue
With details of the issue. T-T can immediately begin trouble-shooting and performing remote resets for a quick resolution (SA exclusive) Resolutions may take longer due to a lack of familiarity with images of the site, especially if the equipment is not from T-T
If on-site service is required you receive priority on the call-out and 15% off any T-T parts used. On-site servicing can be arranged, but those with Pump Maintenance Packages will receive time-slot priority
T-T will then provide you with a comprehensive report of the work that was undertaken and the current status of your site to keep you informed on the life expectancy of your equipment.

In both instances, T-T will work to resolve the issue in as little time as possible to reduce downtime and additional costs. However, with a Pump Maintenance Package, you are our Service team's priority.