Emergency Breakdown FAQs

During both the working week and out-of-hours emergency breakdowns, telephone +44 (0)1630 647200 and we will put you in touch with our emergency teams. If you hold a Pump Maintenance Package with T-T please have your Service Agreement (SA) number to hand, along with the postcode for the site, a brief description of the fault and access availability.

Regular servicing, monitoring and proactive maintenance.

T-T's Seer Monitoring includes advanced units with the ability to monitor and log operating data from your pumping station or other equipment. With this information a pattern of your station's regular operating parameters can be identified, meaning any deviations that may indicate a potential issue can be identified. This enables our engineers to carry out preventative maintenance rather than full breakdown repairs, saving you time and money. See our pump monitoring units for more information.

Pump breakdown can occur due to a number of reasons, both mechanical and electrical - the below is not an exhaustive list of risks but a guide to what can cause a pump to fail:

• General wear and tear - pumping fluid/medium will cause damage to pump components over time, especially if those fluids are corrosive or contain suspended solids. Moving parts will also wear with time and need replacing before they lead to pump failure.
• Blockage - foreign objects, debris and inappropriate materials entering a system (e.g. sanitary products flushed down the toilet) can cause blockages if the pump was not designed to handle such solids, this can lead to leaks and an overworked motor.
• Loss of power/motor failure - incorrect installation, insufficient lubrication and blockages can cause a pump's motor to overheat and fail.

Regularly scheduled pump service visits will ensure all components of your pumping station are in optimal condition for effective, reliable and cost-efficient operating.