Shopping Online
T-T Website
Shop by product
Using the drop-down ‘Product’ in the top header you can search through our divisions to find the type of product you are looking for. Simply click on the Product tab and choose one of the following: Pumps, Valves, Controls, Pumping Stations or Agricultural and Environmental products. Within these divisions, you will get a breakdown of the different product ranges available
Use the search bar
By using the search bar at the top of the website you can search by either the product name or product code. Type in the term you are looking for and press the spyglass icon or press enter on your keyboard to see a list of products matching the search term.
Still can’t find what you are looking for?
Use one of our online enquiry forms and a member of our technical team will get back to you as soon as possible. You can fill in a product-specific enquiry form by navigating on the main menu bar to Products – select your product – and click on the enquiry form tab, located next to the buying options, technical features and description tabs. Fill in all the applicable details and submit. You will then be contacted by a member of the team.
Alternatively, call us at +44(0)1630 647200 or email response@ttpumps.com and one of our experts will happily provide you any technical advice you need.
We recognise that every client and industry has different requirements and therefore all of our divisions work together to provide you with tailored solutions that meet your specific needs.
We have the ability to design, manufacture and supply a range of pumps, valves, controls and pumping stations that are customised to suit your requirements. Using our in-house 2D and 3D design capabilities along with our advanced manufacturing techniques to ensure your liquids are under control. Want to find out more about some of our customised projects? Visit our bespoke solutions page.
Alternatively, call our specialist team on 01630 647200 who will offer you any advice and guidance you need to find the right solution for you.
The majority of T-T's products are assigned a delivery band letter, A, B or C. See below for our quick and easy explanation of T-T's delivery bands and if a delivery charge is applied. Our delivery costs depend on location, weight and speed of delivery.
You can find out our delivery costs here.
| Delivery Band | Destination | Delivery Charges |
|---|---|---|
| UK & Mainland Scotland | ||
| A | Order over £50 | Free of charge |
| B | All orders | Delivery extra |
| C | All orders | Delivery extra |
If we have a special offer available a special offer tab will appear in your account dashboard, in which you will see all available special offers. You will also be notified by email. On the product page you will see the below banner. Once clicked on you will be able to see the special offer PDF which includes all terms and conditions.
Your special offer price will appear on the product page, under the list price and you’re basket will automatically work out how much discount should be applied, including your additional 5%. The discount section will give you a breakdown of where you have saved money.
Please note prices are subject to change. Please always check the website for accurate information on pricing.
Online Accounts
Take the hassle out of ordering and create an online account today by following these two simple steps:
1) Click the link Create New Customer Account
2) Complete the short form and click 'submit.' If you are already a T-T customer, we will make sure that your account is linked to your credit account within 24 hours. Once this has been done, we will let you know via email.
If you have any questions regarding setting up an online account please give our marketing team a call on +44(0)1630 647200.
Don't forget by ordering online you will save an additional 5%! Alternatively, you can call marketing on +44(0)1630 647200 or email response@ttpumps.com and we will do all of the above for you.
Your account dashboard is designed to make shopping as easy as possible. From here you can easily see your purchase history, make repeat purchases, change your delivery and contact details and even save technical datasheets, so you don’t need to search for them again.
You can also apply for a credit account and subscribe to our newsletters to keep up to date with product and company news.
It is easy to access technical drawings through your online account, just follow these simple steps;
- Log in to your account dashboard
- Select the technical drawings tab
- Select the ‘Request access to technical drawings’ button
- Your request will be reviewed within 24 hours and an email sent to notify you once this has been accepted.
- You can then view our range of technical drawings from your account or on the relevant product pages.
Please note: our technical drawings are available in PDF and DWG formats.
Any datasheets you open will automatically be saved to your account dashboard, along with all of your technical drawings for easy access.
You can easily access CPD resources through your online account.
- Log in to your account dashboard
- Select the CPD resources tab
- Select the 'request access to our CPD resources' button
- Your request will be reviewed within 24 hours and an email sent to notify you once this has been accepted.
- You will then be able to view our range of CPD presentations, for information on the go.
T-T provides Continued Professional Development seminars to give you a better understanding of product selection, installation, and maintenance. A lunch will be provided and, at the end of the seminar, all attendees will receive a certificate of completion.
Find out more about our Pumping Stations CDP and request a CPD seminar at your office.
Alternatively, our team at head office at +44 (0) 1630 647200 or email response@ttpumps.com.
Purchasing & Orders
To change the currency with which you are browsing products and purchasing, follow the simple steps below:
- Click the currency selector (GBP £) in the top right corner of the page
- Select the currency you would like to use from the drop-down menu
- Price values on the website will automatically change to your selected currency
- Continue your online shopping as normal! Add products to your basket and proceed to the checkout to pay in your preferred currency
The exchange rate is updated live as per the Bank of England's rates.
International customers will need to include their delivery address for VAT purposes if collection has been selected, please include final product destination in the notes box in the order review section of the checkout. Proof of final destination will need to be supplied on collection.
There is a minimum order charge of $150 and €120 respectively.
We keep all our stock replenished to ensure we are not out of stock of items, however occasionally lead times may apply for some of our products. If you place an order and a lead time will apply we will contact you on the same day you place the order (within business hours) and give you details of the lead time.
Delivery icons
- Green van - Available same day despatch
- Amber icon - Lead time applies - we will be in touch
- Purple icon - Bespoke product, please contact us
Some of our products say P.O.A; this means they have to be priced on the specific application and therefore cannot be brought online. If some products you wish to purchase are P.O.A and others are available to buy online you should call one of our technical team on +44(0)1630 647200.
Yes! Our website has been designed so that you can make purchases no matter where you are and what device you are using.
If you haven’t received a confirmation email, firstly check your junk email. If you still have not received an email give us a call on +44(0)1630 647200 and we will check the progress of the order.
If you’re having problems using your card online, firstly please don’t panic. If your card has been declined please try resubmitting your details, if this continues you may need to speak to your card operative.
Alternatively just call us on +44(0)1630 647200 and we will help you resolve the issue as best we can.
Our online accounting system uses Sage Pay, a renowned secure Payment Service Provider (PSP), used by over 55,000 businesses. They do regular audits on payment pages to ensure that they comply with the latest security standards and have the highest level of card data security (PCI DSS Level 1 compliant).
When making a purchase look out for the padlock, which can appear either in the top or bottom right hand corner, or next to the web address bar depending on the browser you are using. This shows that you are making a secure payment, the SSL certificate should also appear when the padlock is clicked on. If you cannot see a padlock check that the URL starts with 'https' instead of 'http'. This is another way to check that the payment is secure.
At T-T we understand the importance of online security and never underestimate the importance of ensuring that our payment systems are as secure and as safe as possible. However, if you have any concerns please don’t hesitate to let us know.
If you would like to open a T-T credit account for our buy now pay later option please use the link below and fill out one of the quick application forms. Credit Application
You will also find a link on your account dashboard.
Delivery Services
All international deliveries will be priced on application, so once your order is placed a member of our team will be in contact to discuss delivery options and charges.
For all UK orders (excluding Northern Ireland and Scottish Highlands) we aim to get your order out for next-day delivery, providing they are ordered before the cut-off time which is indicated within the van icon on every page.
We can guarantee that if a particular item has a green van symbol next to it we can get this item out on a Same Day Dispatch basis.
For all other items, we will aim to get these products dispatched the day we receive the order but we cannot guarantee this and delivery can take up to five days. If it is any longer than 5 days our team will contact you to discuss. Please see our Purchasing and Orders FAQs page.
In order for us to fulfill the Same Day Dispatch guarantee, we must have ALL of your items in stock on the day you place the order. In cases of bulk orders, it may be that we do not have enough units to fulfill this but we will ensure that a member of our team will contact you and arrange an alternative delivery schedule. In most cases, we will send out as many items as we can that same day and send any remaining items as soon as possible. We will liaise with you to make sure it fits around you.
When you are purchasing your products you will notice a green van icon, amber circle or purple bespoke icon in the ‘Delivery Status’ column on the Buying Options table.
When an item is marked with a green van this item is available for same day dispatch, providing it is ordered before the cut off time in the van symbol.
When an item is marked as an amber circle we will always aim to get this item to you as soon as possible. If a long lead time does apply a member of our team will contact you to advise.
When an item is marked with a purple bespoke icon we require further details to complete your order and a member of our technical team will be in touch.
We cannot guarantee Next Day Delivery on orders going to Northern Ireland or Ireland. We will endeavor to get the items out to you as soon as possible and a member of our sales team will contact you if there is a lead time longer than 5 days.
Due to your location, we must quote specifically for delivery or you can arrange your own collection, which does not carry a charge. If you wish for us to arrange delivery please select POA when processing your order and a member of our team will call you to quote delivery.
Due to your location, we must quote specifically for delivery or you can arrange your own collection, which does not carry a charge. If you wish for us to arrange delivery please select POA when processing your order and a member of our team will call you to quote delivery.
Once your order has been placed you will receive a confirmation email. If your order has been dispatched with express courier you will receive a express courier consignment number. Using the express courier website you can enter this number into their system and track the progress of your order.
You can add as many things to your basket before you place an order. Once you have placed the order you will not be able to add anything else. Any additional products you would like will need to be made through a new online order.
Literature & Supporting Documents
All literature on the website is downloadable; you can also save them in 'My Account' to save searching for them again in the future.
However, if you would prefer a hardcopy or even several then please email response@ttpumps.com, with your name, address, and quantity, as well as outlining what literature you would like. We can then get them in the post and sent straight to your door.
If you would like to use any of T-T’s images, brand names or literature on your own website you must discuss your requirements with our marketing team.
At the bottom of the home page, you can enter your email address to quickly sign you up for our newsletters. We won’t bombard you with weekly emails; just send you interesting updates to see what’s been going on at T-T, including product news, case studies, exhibition updates and some of our top stories.
Unsubscribing is a straightforward process. At the bottom of every email, there will be an ‘unsubscribe’ button and all you need to do is simply click the link.
Our price catalogue can be accessed by downloading directly on our website - here, or you can request a printed catalogue using the form below and we will send one out to you.
COPYRIGHT & INTELLECTUAL PROPERTY
When it comes to ownership of images the law can get confusing as intellectual property can be a complex subject. However, our copyright agreement is designed to formally give you permission to use images that belong to us - keeping it simple for you, and ensuring you are covered.
When we take a photograph of our products, our camera stores an original file (it’s called raw format to be technical) and this becomes our intellectual property.
Intellectual property is intangible (cannot be physically held) property that is result of an act of creativity. Examples include photographs, images, logos, names, designs, artwork all used in commerce.
For example, if you copy and paste an image from Google, you will not necessarily have the right to use this image for your own marketing/ sales activities and this can cause legal problems in the future. That is because the owner of the image could argue that you have used their property to make a sale, and therefore profited from their work (their intellectual property).
Our copyright agreement ensures that you are protected and you have permission to use our images for sales and marketing purposes, with no costs due to ourselves.
It benefits you...
- You have formal permission to use our images
- No future legal problems, it covers you
- No cost to use our images
- Once agreement in place, access to images and support from our marketing team
If you wish to use our images you can easily organise a copyright agreement to be sent out to you by getting in contact with our marketing team on 01630 647200 or email marketing@ttpumps.com
All copyright agreements are sent out subject to the approval of T-T Pumps Ltd. Full terms and conditions are outlined in our copyright agreement document.
Have you found what you are looking for? If not, see the rest of our FAQs or contact a member of our team below.