Online Accounts
Online Account FAQs
Take the hassle out of ordering and create an online account today by following these two simple steps:
1) Click the link Create New Customer Account
2) Complete the short form and click 'submit.' If you are already a T-T customer, we will make sure that your account is linked to your credit account within 24 hours. Once this has been done, we will let you know via email.
If you have any questions regarding setting up an online account please give our marketing team a call on +44(0)1630 647200.
Don't forget by ordering online you will save an additional 5%! Alternatively, you can call marketing on +44(0)1630 647200 or email response@ttpumps.com and we will do all of the above for you.
Your account dashboard is designed to make shopping as easy as possible. From here you can easily see your purchase history, make repeat purchases, change your delivery and contact details and even save technical datasheets, so you don’t need to search for them again.
You can also apply for a credit account and subscribe to our newsletters to keep up to date with product and company news.
It is easy to access technical drawings through your online account, just follow these simple steps;
- Log in to your account dashboard
- Select the technical drawings tab
- Select the ‘Request access to technical drawings’ button
- Your request will be reviewed within 24 hours and an email sent to notify you once this has been accepted.
- You can then view our range of technical drawings from your account or on the relevant product pages.
Please note: our technical drawings are available in PDF and DWG formats.
Any datasheets you open will automatically be saved to your account dashboard, along with all of your technical drawings for easy access.
You can easily access CPD resources through your online account.
- Log in to your account dashboard
- Select the CPD resources tab
- Select the 'request access to our CPD resources' button
- Your request will be reviewed within 24 hours and an email sent to notify you once this has been accepted.
- You will then be able to view our range of CPD presentations, for information on the go.
T-T provides Continued Professional Development seminars to give you a better understanding of product selection, installation, and maintenance. A lunch will be provided and, at the end of the seminar, all attendees will receive a certificate of completion.
Find out more about our Pumping Stations CDP and request a CPD seminar at your office.
Alternatively, our team at head office at +44 (0) 1630 647200 or email response@ttpumps.com.